Once your returned item has been received, it will undergo an inspection process to ensure it meets the required return conditions. After approval, a refund will be issued to your original form of payment. This refund will include the cost of the product as well as any applicable sales tax that was charged at the time of purchase. Please note that any shipping fees associated with the original order are non-refundable. The refund process typically takes approximately two to three weeks from the time the returned item is received and approved.

During the 2025 holiday season, an extended return period is available for eligible purchases. Orders placed between November 20, 2025 and December 25, 2025 may be returned through January 31, 2026. Outside of this extended period, most items can be returned within 30 days from the date of delivery. However, items marked as final sale or heavily discounted are not eligible for return or exchange under any circumstances.

All returned products must be in their original condition, unused, and include all original packaging. This includes boxes, tags, and any accompanying materials, which must remain intact and free from damage, markings, or alterations. Returns that do not meet these requirements may be rejected.

Only items purchased directly through the official website may be returned through the online return process. Products purchased from independent retailers or third-party online sellers are not eligible for return through the website and must instead be returned according to the policies of the original seller. Likewise, items purchased online cannot be returned to external retailers or unauthorized sales channels.